Data protection

Jo77 Privacy Policy — How We Protect Your Data

Your personal data is fully secure at jo77. Everything about what we collect, how we use it, and how we protect it is set out transparently here.

Last updated: January 2026

How We Protect Your Privacy

Six Core Pillars of jo77's Data Protection Policy

End-to-End Encryption

All your transactions and personal data on jo77 are protected with SSL/TLS encryption technology. No third party can access or read your information.

Sale of data prohibited

Jo77 never sells your personal data to advertisers or third parties. Your information is used solely to improve the services we provide.

Your Control

You can view, correct, or delete your stored data at any time. Your right to data portability is also preserved.

Secure servers

All jo77 data is stored on secure servers that meet international standards. Regular security audits and penetration testing are conducted.

Cookie transparency

Jo77 clearly explains what cookies it uses and why. You always have the option to decline non-essential cookies.

Commitment to Breach Notification

In the event of a data breach, jo77 will notify the affected users within the legally required timeframe.

Important: By using jo77, you are agreeing to this Privacy Policy. Please read it carefully in full.

1 Introduction

Jo77 is a licensed online gaming and betting platform that treats the privacy of your personal data as its highest priority. This Privacy Policy ("Policy") explains what information jo77 collects, how it is used, and the steps we take to keep your data secure.

This Privacy Policy applies to your use of jo77's services, whether through our website, mobile app, or any other channel. We believe transparency is the best policy — every data practice at jo77 is clearly explained here.

Your privacy is not merely a legal obligation — it is a core ethical commitment at jo77. We operate in alignment with international GDPR guidelines and applicable local data protection laws.

In brief: jo77 never sells your data, never collects information beyond what is necessary, and never sends marketing messages without your consent.

2 What Information We Collect

Jo77 only collects information that is necessary to provide its services. We never gather excessive or irrelevant data.

Data type Example When it is collected
Identity information Name, date of birth, NID number During registration & KYC verification
Contact Information Email, phone number, address At the time of account creation
Financial Information BKash/Nagad number, transaction history During deposits and withdrawals
Device information IP address, browser, operating system Automatically at the start of each session
Gaming activity Betting history, win/loss records During gameplay
Cookies & tracking Session cookies, preference-related information While browsing the website

Jo77 never collects your bank password, card PIN, or mobile banking PIN. If you are ever asked for such information, it may be fraudulent — please contact our support team immediately.

3 Purpose of data use

Jo77 uses your information only for legitimate purposes. The legal basis for each purpose is clearly outlined below:

  • Account Management: Your data is used to create, verify, and manage your account
  • Service delivery: To process gameplay, bets, deposits, and withdrawals
  • Ensuring security: For monitoring and investigation to prevent fraud and money laundering
  • Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies
  • Customer support: For resolving your complaints, questions, and requests
  • Service improvement: To analyze and improve the user experience
  • Marketing (subject to consent): Promotional offers and updates are sent only with your consent

jo77's Commitment: Your data will never be used beyond its original purpose. Your consent will always be obtained before it is used for any new purpose.

4 Data sharing & disclosure

Jo77 never sells your personal data to third parties. Your information may only be shared in the limited circumstances outlined below:

  • Payment processor: Minimal information is shared with bKash, Nagad, Rocket, or your bank solely to verify transactions
  • Game provider: Gaming-related information may be shared with licensed game software companies
  • Legal Authorities: Where legally required to assist with a court order or government investigation
  • Regulatory authority: Necessary information is provided to gaming regulatory authorities to comply with licensing conditions
  • Fraud prevention: Minimal data may be shared with industry-wide fraud prevention networks

In each of the above cases, jo77 ensures that the receiving party is bound by appropriate data protection agreements. We share only the minimum information necessary.

5 Cookie policy

Jo77 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. The types of cookies jo77 uses are:

  • Essential Cookies: Essential for login sessions and security; the site cannot function without these
  • Performance cookies: Used to monitor site speed and performance
  • Preference cookies: Remembers your language, theme, and preference settings
  • Analytics cookies: Helps us understand how long you spend on each page (subject to consent)

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some jo77 services from functioning properly.

6 Security measures

Jo77 protects your data using industry-leading technologies and practices. Our security framework includes:

  • 256-bit SSL Encryption: All data transfers are fully encrypted
  • Two-factor authentication (2FA): An additional layer of security for your account
  • Regular security audits: Penetration testing conducted by independent third parties
  • Firewall & DDoS protection: Maximum measures in place to prevent server attacks
  • Restricted access: Only authorized personnel can access your information
  • Data backup: Regular encrypted backups stored in a secure location

Your Responsibilities: No matter how robust jo77's security measures are, keeping your password strong and not sharing it with anyone is equally important.

7 Data retention period

Jo77 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Active account information: Retained for as long as the account remains active
  • Financial Transaction Records: A minimum of 5 years as required by law
  • KYC Documents: Retained for 5 years after account closure
  • Gaming history: Up to 2 years after account closure
  • Support conversations: Automatically deleted 2 years after the last conversation

If you request account closure, any data that is not required to be retained by law will be permanently deleted within 30 days.

8 Your Rights

As a jo77 user, you have clear rights over your own personal data. We fully support and uphold these rights:

Right to access your data

You have the right to know what information jo77 holds about you. Submit a request to our support team and you will receive a full breakdown within 30 days.

Right to rectification

You have the right to correct any inaccurate or incomplete information. Updates can be made through your account settings or by contacting support.

Right to erasure

You have the right to request deletion of your data where there is no legal obligation to retain it.

Data portability

You have the right to download your data in a standard format and transfer it to another service.

Objection to processing

You have the right to object to the processing of your data for marketing or other specific purposes.

Restriction of processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of these rights, contact the jo77 support team. All requests will be responded to within 30 days of receipt.

9 Protection of Minors

Jo77 strictly does not serve anyone under the age of 18. We take particular care to protect the data of minors.

  • Age is verified at the time of registration
  • Proof of age may be requested if there is any doubt
  • If a user is identified as a minor, their account is closed immediately
  • No data from minors is collected or stored

For Parents: If you suspect your child is using jo77, contact our support team immediately. We will act quickly.

10 Policy changes

Jo77 may update this Privacy Policy from time to time. If any significant changes are made:

  • A notice will be published on the website
  • A notification will be sent to your registered email
  • The date of any changes will be clearly stated on this page
  • Re-consent may be required for significant changes

Continued use of jo77 after any policy changes will be considered as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact jo77's data protection team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on website and app
  • Response time: Usually within 24–48 hours

If your complaint is not resolved within 30 days of submission, you may escalate it to the relevant regulatory authority. jo77 always respects users' right to privacy.

Our Commitment: Protecting your privacy at jo77 is our responsibility. We always handle your data in a transparent, fair, and accountable manner.

Responsible gaming

Your data is secure — join now!

Your privacy is fully protected at jo77. Enjoy online gaming with world-class security. Registration is completely free.

বাংলা